HomeInvestor ServiceCustomer ServiceGrievance Redressal Process Custom TitleGrievance Redressal Process Page Content Content Editor At Nippon India Mutual Fund, we believe in providing the best of our services to our investors and Channel Partners. We provide easy access to information on our products and services; we also help you get your grievances redressed with ease. Resolving your problem helps us review our processes and take necessary steps to prevent recurrence. We aim to respond to your complaint with efficiency, courtesy and fairness. 1Contact Call Centre From Monday to Saturday between 8 am to 9 pm 1860 266 0111 (charges applicable)022 69259696 (charges applicable) In case of any grievance / camplaint, an investor can send their camplaint to [email protected] & we would respond to you within 24 business hours. OR You can raise a service request. OR 2Contact Grievance Redressal officer If the resolution you receive does not meet your expectations, please write to our Grievance Redressal Officer at: [email protected] We will respond to you within 2 business days 3Contact Customer Service Head If you are still not satisfied with the resolution you receive, please write to our Customer Service Head at: [email protected] We will respond to you within 2 business days 4SEBI Scores If you are not satisfied with the resolution you receive from NAM India, you may approach SEBI at below mentioned links: https://scores.sebi.gov.in 5Investor complaints Details of investor complaints 2009-2010 Details of investor complaints 2010-2011 Details of investor complaints 2011-2012 Details of investor complaints 2012-2013 Details of investor complaints 2013-2014 Details of Investor Complaints 2014-2015 Details of investor complaints 2015-2016 Details of investor complaints 2016-2017 Details of investor complaints 2017-2018 Details of investor complaints 2018-2019 Details of investor complaints 2019-2020 Details of investor complaints 2020-2021 6Cyber Id Investors and Partners can reach us on this mail ID at: [email protected] for reporting emails or messages that are suspected to be scams or phishing attempts, or any cyber related issues. We will respond to you within 2 business days